At 4Novas, we believe in the power of artificial intelligence to connect, comfort, and support. But we also believe in absolute transparency. We do not deceive, and we do not mislead.
Every interaction with our core services (Echova AI, Heroes AI, Angel Calls AI, and Halo AI) is clearly identified as an AI likeness. When a user receives a call or message, they are interacting with a highly advanced, empathetic computer system—not a live human being. We ensure that all participants are aware of this fact.
For services that utilize voice cloning or personal data (such as Echova AI and Heroes AI), we require explicit consent from the authorized family members or individuals. The audio samples and personal data provided are used strictly for the purpose of generating the specific AI likeness requested by the family. We do not sell, share, or repurpose this deeply personal data for any other commercial endeavors.
Our AI models are trained with guardrails designed to prioritize emotional safety, particularly for grieving families, seniors, and children. However, AI is not a substitute for professional mental health care or medical advice. If an individual is experiencing severe distress, we strongly encourage seeking help from qualified human professionals.
Depending on the service, interactions may be monitored, transcribed, and summarized (such as the wellness reports sent to families via Angel Calls AI or Halo AI). This is done to ensure the safety and well-being of the user, and this process is clearly disclosed to the account holder upon setup.
If you have any questions about how we use AI, our data practices, or our ethical guidelines, please contact us at hello@fournovas.com.
Have a question about one of our products? We'd love to hear from you.